1. Website use
These Terms & Conditions govern access to and use of the website operated for Vertex Digital Ltd and Vertex Digi Limited, together referred to as Vertex. By accessing or using the website, visitors agree to use it only for lawful purposes and in a way that does not damage, disable, overload, interfere with or compromise the website, related systems, security measures, data or other users.
Visitors must not attempt unauthorized access to the website, hosting environment, forms, servers, databases, accounts, code, source files or any connected technical infrastructure. Visitors must also not introduce malware, automated scraping, spam, malicious requests or any activity designed to disrupt the website or misuse its content.
2. Information and no professional reliance
The website provides general information about Vertex Digital Ltd, Vertex Digi Limited and their business activities, including development, implementation, licensing and support of software products, cloud platforms, digital systems, e-commerce solutions, web and mobile applications, ready-made interactive leisure and entertainment software, subscription services, advertising activity, AI, machine learning, virtual assistants, chatbots, automation, data analysis, consulting, research and intellectual property-related services.
Website content is provided for general business information only. It does not constitute a binding offer, technical specification, legal advice, financial advice, tax advice, procurement commitment, warranty or professional recommendation. Any project scope, pricing, timing, deliverables, service levels, intellectual property terms, confidentiality obligations, licensing terms or support commitments must be agreed separately in writing.
3. Intellectual property
Unless otherwise stated, the website structure, text, design, graphics, brand elements, layouts, software, code, icons and other materials are owned by or licensed to Vertex and are protected by applicable intellectual property laws. All rights not expressly granted are reserved.
Visitors may view the website and print or save reasonable extracts for internal evaluation of Vertex and its services. Visitors may not copy, reproduce, modify, distribute, publish, reverse engineer, commercially exploit, create derivative works from or otherwise use website content without prior written permission, except where permitted by mandatory law.
Names, logos, marks and brand identifiers appearing on the website must not be used in a way that suggests endorsement, partnership or authorization unless Vertex has given written consent.
4. Contact forms and enquiries
Submitting an enquiry through the website, by email or through any other communication channel does not create a client relationship, partnership, agency relationship, duty to accept work or obligation for Vertex to provide services. Vertex may review, decline, prioritize or respond to enquiries at its discretion.
Visitors should not submit confidential, regulated, sensitive, proprietary or security-critical information unless appropriate confidentiality, data protection and security arrangements have been agreed in advance. Any proposal, estimate or response provided before a formal agreement is signed is preliminary unless expressly stated otherwise in writing.
5. Third-party links and services
The website may include links to third-party websites, external tools, embedded resources, fonts, maps, media, analytics, hosting services or other third-party technologies. These are provided for convenience, functionality or presentation and may be governed by separate terms and privacy practices.
Vertex is not responsible for third-party websites, content, security, availability, accuracy, policies, actions or failures. Accessing a third-party service is at the visitor’s own discretion and may require review of that provider’s terms.
6. Limitation of liability
To the fullest extent permitted by applicable law, Vertex Digital Ltd and Vertex Digi Limited are not liable for loss or damage arising from reliance on general website content, inability to access the website, website interruptions, technical errors, inaccurate third-party information, external links, unauthorized interference, malware introduced by third parties or use of the website in breach of these Terms.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Where liability cannot be fully excluded, it is limited to the maximum extent permitted by applicable law.
7. Website availability and changes
Vertex may update, suspend, withdraw, restrict or change any part of the website at any time without prior notice. Website content may be changed to reflect updated services, business activities, legal requirements, technical improvements or operational priorities.
Vertex does not guarantee that the website will always be available, uninterrupted, error-free or free from security risks. Visitors are responsible for using appropriate security measures on their own devices and networks.
8. Governing law
Unless mandatory law requires otherwise, these Terms and any dispute or claim relating to the use of the website are governed by the laws of the Republic of Bulgaria. The competent Bulgarian courts shall have jurisdiction over disputes connected with these Terms or website use, subject to any mandatory consumer or data protection rules that may apply.
9. Contact
Questions regarding these Terms & Conditions may be sent to Vertex Digital Ltd or Vertex Digi Limited through either branch.
Bulgarian branch: address Ivan Klincharov Street No. 4, fl. 1, ap. 4, 4400 Pazardzhik, Bulgaria.
UK branch: phone +44 7706 545 616, email ver.office.tex@gmail.com, address 1 Byward Street, London, England, EC3R 5AS.